Refund policy
Refund & Return Policy
Last Updated: August 30, 2026
Thank you for shopping with Zays Deals. We want every customer to be satisfied with their purchase. Please review our refund and return policy before placing your order.
Return & Refund Period
Customers must contact Zays Deals within 7 days of receiving their order if they would like to request a return or refund.
We do not accept return or refund requests made more than 7 days after the customer receives their order.
Return Requirements
To be eligible for a return:
● The item must be unused and in its original condition.
● The item must be returned with its original packaging and tags, if applicable.
● The customer must provide proof of purchase or their order number.
● Items that have been used, damaged, altered, or are missing original packaging may not be eligible for a refund.
Refunds
Once your return is received and inspected, we will determine whether it qualifies for a refund. If approved, the refund will be issued to the original payment method.
Please allow your payment provider additional time to process the refund after it has been issued by Zays Deals.
Non-Returnable Items
Certain items may not be eligible for return or refund. Any products listed as final sale or otherwise identified as non-returnable on the product page are not eligible for a refund.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or different from what you ordered, please contact Zays Deals as soon as possible after receiving your order. Include your order number and clear photos of the item so we can review the issue.
Return Shipping
Unless an item is damaged, defective, or incorrectly shipped, the customer may be responsible for the cost of return shipping.
Contact Us
If you have questions about a return or refund, please contact Zays Deals through the contact information provided on our website.
By placing an order with Zays Deals, you acknowledge and agree to this Refund & Return Policy.
